WWE ThunderDome Frequently Asked Questions
What is WWE ThunderDome?
WWE ThunderDome is a state-of-the-art set, video boards, pyrotechnics, lasers, cutting-edge graphics and drone cameras, that takes WWE fans’ viewing experience to an unprecedented level. WWE ThunderDome will virtually bring fans into the arena via live video on massive LED boards for every Monday Night Raw, Friday Night SmackDown and WWE pay-per-view event.
Is WWE ThunderDome available globally?
Yes, WWE ThunderDome is available to fans globally. Please remember that seats are limited and available on a first-come, first-served basis. Visit our social media pages frequently for announcements to register for future events if you do not make it into the WWE ThunderDome on your first try.
How old do you have to be to register?
Fans must be 18 years or older to register for the event. If you choose to allow a minor to appear in the WWE ThunderDome, you are certifying that you are the parent or legal guardian of that minor and are agreeing to these Terms on behalf of you as well as the minor.
Does it cost any money to participate in WWE ThunderDome?
No, WWE ThunderDome is free.
Where can I register to be a part of WWE ThunderDome?
Fans can register for their virtual seat to be a part of upcoming shows at www.WWEThunderDome.com. Visit WWE’s social media pages frequently for announcements to register for future events if you do not make it into the WWE ThunderDome on your first try.
How do I know if I’m registered for the event?
Once you’ve completed the registration steps on www.WWEThunderDome.com, we will send you a confirmation email with further instructions. Seats are available on a first-come, first-served basis until seats fill up. If you receive a call time, look out for another email with the link to join the day of the show.
What link do I use to access the WWE ThunderDome?
If you have a call time you will receive an email the day of the show with a custom link specific to you. Do not share your link with others. Click on the link to join at your designated call time, as explained below.
What time should I join WWE ThunderDome?
Fans will be rotated throughout the show. Seats are available on a first-come, first-served basis until seats fill up. Please join at the call time listed on the confirmation email. Call times for Monday Night Raw will start at 7:00 p.m. ET and Friday Night SmackDown will start at 7:15 p.m. ET. Fans will be able to join Main Event prior to Raw. Call times for WWE pay-per-view events may vary, and we will provide details in the confirmation email.
The link that I’m using to access WWE ThunderDome is not working.
The link may have been used more than once or clicked outside of the show hours. Show links must be used on the day of the show. If you are still unable to access the arena, please check your internet connection, close the window, and re-enter using the link provided in your email.
Are there assigned seats in the WWE ThunderDome?
Fans will be placed on virtual boards at random, and the location might change during the event. Seats are available on a first-come, first-served basis until seats fill up.
What does it mean to be a part of the On Call group?
If your email states that your call time is “On Call” we will email you only if seats become available on the day of the show. Keep an eye on your email throughout the show for your chance to join the WWE ThunderDome.
How will I know if seats have opened up for WWE ThunderDome?
You will receive an email notifying you that limited seats are available. Click on the link in the email to join the WWE ThunderDome.
What should I have prepared ahead of participating in WWE ThunderDome?
Please make sure that you have a stable internet connection before you join the WWE ThunderDome. You will also need a front-facing camera and microphone. If you do not have a camera or microphone on your device, you will not be admitted.
If using a mobile device, make sure that its stationary and in the horizontal orientation.
What platforms are compatible?
The system will work on most browsers, but for the best results use the following:
MacOS: Safari 14
PC: Chrome 84 or Firefox 86
Mobile Devices: iPhone 6 or newer device, Google Nexus 6 or Samsung Galaxy S5
What are the steps I can take to get the best internet connection?
The system will work on all internet-capable devices, but a laptop or desktop computer is preferred. Wired Internet connections are preferred. If you are using Wi-Fi, restart your modem and router to maximize your download and upload speeds.
If you’re using WiFi with a laptop/PC, sit near your modem or router, or use an ethernet cable to plug directly into your router.
If using a phone/tablet, turn on your cell data and WiFi.
Make sure to close all additional applications on your computer or mobile device.
Do not use any other video streaming or video game while in the WWE ThunderDome.
What if I lose internet connection in the WWE ThunderDome?
If you lose your internet connection while you’re in the WWE ThunderDome, you will automatically be dropped from the WWE ThunderDome but can click the link in your email to return to the arena once your connectivity is restored if seats are available.
How many people are allowed to join the live stream at once?
Only one fan is permitted per seat.
Will there be instructions once I enter the WWE ThunderDome?
There will be a Moderator the event. They will provide brief instructions throughout the night.
Can WWE remove me from the WWE ThunderDome?
We reserve the right to remove you from the live stream at any time.
Your behavior while participating in the WWE ThunderDome must be and must appear to be appropriate and respectful at all times.
What are additional rules for participating in WWE ThunderDome?
- No profanity
- No violence
- No inappropriate language
- No inappropriate clothing
- No nudity
- No off-color remarks
- No third-party brand or political messaging
- No smoking
- No covering your face with objects or signs
What should I wear?
Officially licensed WWE clothing is preferred, if available.
Your attire must be appropriate and must remain on at all times. We reserve the right to deny your participation (or to immediately terminate your participation) if you are not appropriately dressed (as determined in our sole discretion).
Your attire may not contain any immoral graphics, images or texts, any political statements, slogans, logos, images, texts or other commercial identification of third parties (other than the WWE, its athletes, sponsors or licensees).
What are tips for the best picture quality?
Position yourself in front of your camera from your midsection up, leaving a little room above your head. Make sure you have good lighting and a clean wall behind you.
The environment and background behind you may not depict logos, graphics, images or other commercial identifications of non-WWE parties (including without limitations, signs or product placements), any immoral graphics, images or texts, or any political statements, slogans, logos, images, texts, or graphics.
We reserve the right to deny your participation (or to immediately terminate your participation) in the WWE ThunderDome if your environment or background are deemed to be inappropriate (as determined in our sole discretion) or if you alter the environment or background once you have entered the WWE ThunderDome to one that we deem to be inappropriate (also as determined in our sole discretion).
What are tips for the best experience?
Pick a comfortable spot to enjoy your WWE ThunderDome experience. Big arm movements are best seen on TV.
If you’re using a mobile device for your video stream, it is best to set up horizontally on a sturdy stand. Do not move your mobile device around. Keep it stationary.
Do not call from the car or any outdoor location.
Remember to have calls blocked via the associated “Do Not Disturb” feature on that device. Use your device’s setting to mute notifications. For laptop and desktop users, on a PC enable the “Focus Assist” feature. On a Mac, enable the “Do Not Disturb” feature.
Will I be in the WWE ThunderDome the entire show?
In order to accommodate as many as possible, we will be rotating fans throughout the show. You may only be in the WWE ThunderDome for a portion of the show.
Should I watch the show on my TV while I’m participating in the WWE ThunderDome?
The TV feed will be delayed. In order to participate, you should focus on the feed provided to you on the device you are using. When not in your virtual seat in the WWE ThunderDome, you should watch on your TV.