SummerSlam Travel Packages Terms and Conditions

SummerSlam Travel Packages Terms and Conditions

Please read the terms and conditions (this "Agreement") listed below carefully before purchasing a SummerSlam Travel Package (“Travel Packages”) from World Wrestling Entertainment, Inc. (“WWE”). By continuing with the purchase, you agree that you have read and agree to be bound by this agreement. If you do not unconditionally agree to be bound by this agreement, you have no right to purchase a Travel Package. Your purchase is conditional upon your assent to this agreement in its entirety.    

  1. TRAVEL PACKAGE ORDERS

Travel Packages are quoted and payable in United States Dollars (USD).  Travel Package quantities are limited, and orders will be processed immediately upon receipt, within each Travel Package tier, on a first-come, first-served basis, while supplies last.  Full payment is required at time of purchase.  The advertised prices within each Travel Package include taxes and standard charges for shipping & handling.  Customs Duty, usually applied to international shipments, is not included in the advertised prices. 

  1. FORM OF PAYMENT

Payment must be made in full via one form of payment.  Acceptable forms of payment are Visa, MasterCard, Discover, and American Express.  Bank issued Debit Cards are acceptable if they have a credit card logo, check with your bank for verification.

  1. TRAVEL PACKAGE AVAILABILITY

Travel Packages are available for purchase to both domestic and international customers.  Some travelers are prohibited from entry to the United States.  With specific exceptions, several presidential proclamations restrict foreign nationals who have been in specific countries during the past 14 days from entering the United States. For a full list of exceptions, please refer to the relevant proclamations listed on the CDC website. 

  1. MAIN TRAVELER

Each Travel Package will contain a main traveler that will be the primary contact for the group.  As the main traveler, you represent that you have the legal authority and capacity to enter into this Agreement and that you are the minimum age of 21.  Travel Packages will be confirmed in the main traveler’s name including the hotel reservation.  All information will be communicated by email directly to the main traveler. The main traveler will receive a confirmation letter by email within 5 business days after the purchase has been confirmed.  It is very important that the main traveler review all the information in the confirmation letter and advise if any information is incorrect; such as, package type, number of guests, and shipping address.  If the main traveler does not receive any type of email notification, it is recommended that an email is sent to travel.packages@wwe.com to check on the status of the order.  Once the purchase has been confirmed, only the main traveler can request changes; such as, guest names, shipping address, telephone number, and email contact.  If any change requests are received from guests within the group, they will be advised that only the main traveler can request such changes.  

  1. COVID-19 WARNING

An inherent risk of exposure to COVID-19 exists in any place where people gather. You fully understand that COVID-19 is an extremely contagious disease that can lead to severe illness and death regardless of age or health condition, and that no precautions, including the Safety Requirements and other protocols implemented by WWE, its affiliated entities and/or third parties (including, but not limited to, federal and state governmental agencies and local health authorities) can eliminate the risk of exposure to COVID-19. You and each of your guests assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after a Travel Package event, however caused or contracted. You and each of your guests voluntarily waive all potential or actual claims, liabilities, or demands against WWE and its affiliates that relate in any way to exposure to or contraction of a communicable or infectious disease, including but not limited to, COVID-19, by any other individual, including but not limited to your minor children, family members, and/or other guests.

  1. SAFETY MEASURES RELATED TO COVID-19

Admission to all Travel Package events associated with SummerSlam, including, but not limited to, those described in Section 7 immediately below, is subject to compliance with all safety and health requirements and policies put in place by WWE, Allegiant Stadium, Virgil’s Real Barbeque restaurant, The Strat, The High Roller observation wheel and the Las Vegas area hotel, as applicable, including requirements relating to face masks, social distancing, and enhanced health screenings (which may include a requirement that you, and each guest in your party, be temperature screened and/or tested for COVID-19 prior to or during the event) and those policies and requirements of local health authorities (including, but not limited to, the City of Las Vegas and the Centers for Disease Control and Prevention). Each person (including children) may also be required to complete additional documentation or paperwork prior to entering any Travel Package event. Such policies and requirements as they may be updated from time to time (in the sole determination of WWE) and as they may be communicated prior to or during the event (whether orally or in writing) by, for example, instruction provided by WWE or Allegiant Stadium personnel or signage in or around Allegiant Stadium, are collectively referred to as the “Safety Requirements”. Due to the evolving nature of the COVID-19 pandemic, these Safety Requirements may continue to be updated from time to time between purchase of a Travel Package and the date of the event.  You acknowledge and agree that all members of your party will comply with the Safety Requirements (including all requirements that must be satisfied prior to or during an event), and attendance at each event is conditioned on such compliance.

Neither you nor any guest in your party may attend any event if any one or more of the following is true on the day of such event:

  • Within the prior 14 days, you (or any guest in your party or any other person with whom you or your guest has had close contact) have tested positive for, or been exposed to someone who has tested positive for, COVID-19;
  • Within the prior 48 hours, you (or any guest in your party or any other person with whom you or your guest has had close contact) have experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the Centers for Disease Control and Prevention); or
  • If you (or any guest in your party) have traveled from a state or international territory identified by federal, state or applicable local governments as being subject to travel restrictions or mandatory quarantine advisories due to COVID-19, but have not fully complied with such travel or quarantine requirements.
  1. EVENT TICKETS

All Travel Packages include tickets to SummerSlam on Saturday Aug. 21, 2021.  All tickets will be mobile tickets that will enable fans to manage contactless tickets from their smart phones.  Ticketmaster will send links by text message to the main traveler’s cell phone number.  The main traveler will be responsible for managing the distribution of the mobile tickets to each person in their group.  We recommend that the main traveler download the Ticketmaster app to easily view, use and manage tickets. 

  1. SEATING ASSIGNMENTS

Seating assignments, including section and row, are assigned on a first-come, first-served basis by Travel Package tier, in the order in which the purchase is confirmed.  Championship Package customers will be notified by email which section and row their SummerSlam tickets are located in within 3 business days after purchase is confirmed.  Customers for all other Travel Package offerings will be notified by email of specific seat assignments prior to SummerSlam weekend, as discussed below. 

  1. SEATING LOCATIONS

The seating locations described within the Travel Packages are subject to change without notice.  In the case that tickets are no longer available in the seating locations within the Travel Package description, WWE will notify you via email to offer alternative tickets, which will result in different seating locations.  WWE reserves the right to upgrade your tickets to a different location at no additional cost to you.   Even after notification of seat location occurs, WWE reserves the right to adjust section and row of seat assignments within the applicable Travel Package tiers to maintain efficient seating disbursement and to accommodate changing conditions, which may affect event production, seating, and customer safety including, without limitation, changes in the event staging area or venue layout. 

  1. ACCESSIBLE SEATING

Accessible seating locations are available in the areas designated by the venue. If you require accessible seating, indicate the request with your order by clicking Accessible Seating in the Special Accommodations section.  Do not type an accessible seating request into the Special Requests section as it will not be valid.  After clicking Accessible Seating, if such seating is no longer available within that specific Travel Package, you will receive an immediate notification.  After your purchase has been confirmed with accessible seating, WWE reserves the right to adjust section and row of seat assignments, as discussed immediately above.

  1. TRAVEL INSURANCE RECOMMENDED

Travel insurance is recommended in case of cancellation due to unforeseen circumstances, including, without limitation, restrictions or limitations on travel due to COVID-19, personal or familial illness or injury, inclement weather, etc.  You are welcome to contact a travel insurance provider of your choice for further information.

  1. PACKAGES ARE TRANSFERABLE

Travel Package contents are transferrable, unless specifically stated in the Travel Package descriptions.  Travel Packages may be transferred provided the transferee (“new main traveler”) agrees in writing to abide by this Agreement stated herein.  The transferor (“original main traveler”) must submit a written request for the transfer of the Travel Package to the new main traveler.  Request must include the full name, mailing address, and email contact of the new main traveler.  WWE will not be involved in any discussions between the original main traveler and the new main traveler.  Once the Travel Package has been transferred to the new main traveler, the original main traveler will no longer receive any information pertaining to the Travel Package.  If the Travel Package has already been shipped, it is the sole responsibility of the original main traveler, at their sole cost and expense, to successfully ship the Travel Package to the new main traveler.

  1. HOTEL ACCOMMODATIONS

Travel Packages include accommodations at a hotel located within the Las Vegas area.  The precise location will be provided to the main traveler 1 month before the event.  Each person within your group will share 1 standard room for 2 nights with check in on Friday, August 20, 2021 and check out on Sunday, August 21, 2021

All hotel accommodations are confirmed as part of a room block specifically reserved for the Travel Package groups.  Guests may not be able to confirm the room reservation directly with the hotel until 24 hours before the check-in date.  All room reservations will be confirmed in the main traveler’s name.  As WWE works closely with the hotel to confirm all room reservations, guests will not be able to contact the hotel to request any changes to room reservations confirmed by WWE.  If changes are required, the main traveler must send an email request to travel.packages@wwe.com. Hotel accommodations are subject to compliance with all COVID-19 related policies, procedures, directives, and requirements in effect at each respective hotel.   

  1. BEDDING ACCOMMODATIONS

Due to inventory demand, specific bed type requests cannot be made in advance.  Travel Packages with 1 person will be accommodated in a single occupancy room with either 1 bed or 2 beds.  Travel Packages with 2 persons will be accommodated in a double occupancy room with either 1 bed or 2 beds.  Travel Packages with 3 persons will be accommodated in a triple occupancy room with 2 beds.  Travel Packages with 4 persons will be accommodated in a quad occupancy room with 2 beds.  If the room is already assigned with 2 beds, any requests for additional beds; such as, a rollaway bed or a cot, will not be accepted due to hotel fire code policies.     

  1. ADDITIONAL ROOM AND ADDITIONAL NIGHTS

If guests are interested in confirming an additional room, they must contact the hotel to confirm a separate room reservation for the additional room.  If guests are interested in extending their hotel stay, they must contact the hotel to confirm a separate room reservation for the additional nights.  Separate room reservations are subject to hotel availability and are not part of the Travel Package room block, hotels will charge the regular room rate, which guests are responsible to pay directly to the hotel.   

  1. HOTEL ROOM CANCELLATION

Requests received by main traveler to cancel hotel reservations must be made in writing via email to travel.packages@wwe.com with the understanding that there are no refunds for such cancellation. 

  1. NOT INCLUDED IN TRAVEL PACKAGES

Travel Packages do not include airline tickets, unless specifically stated in the package descriptions.  The nearest major airport is McCarran International Airport (LAS).  This airport has international and domestic flights.  Travel Packages do not include parking at the hotel or at the venues.  Travel Packages do not include transportation, unless specifically stated in the package descriptions.  Travel Packages do not include any food or drinks, or allowances for food or drinks, unless specifically stated in the package descriptions.  In no event shall WWE be liable for any injuries, claims, penalties, loss, damage or expenses, howsoever arising, out of or in connection with your travel or transportation arrangements.  Please note that airlines may separately require a COVID-19 screening, including a negative COVID-19 test within 72 hours of departure.

  1. SUPERSTAR SESSIONS

Superstars and/or Legends will not be announced prior to event.  Due to the evolving nature of the COVID-19 pandemic, WWE Superstars, WWE Legends or NXT Superstars will not be available for personalized autographs and/or photographs.

  1. COLLECTIBLE CHAIR

If applicable to your Travel Package, you will be responsible, at your sole cost and expense, for transporting or shipping your collectible chair from the event to your residence.  The airports require that the chairs be checked as baggage; they are not allowed to be carried on by TSA regulations.  The chairs are the standard size of a metal folding chair, with approximate dimensions of 18.25”W x 19.75”D x 30.25”H, and weighing approximately 12 lbs.

  1. CHANGE REQUESTS TO GUEST INFORMATION

Change requests to guest information received by WWE before August 1, 2021 will be processed by WWE subject to the rest of this Agreement.  Change requests to guest information received after August 1, 2021 will be considered; however, depending on the type of request, may not be approved. 

  1. DELAYS

WWE is not responsible for any delay that has caused you to arrive late at a venue or has caused you to miss any part of an event.  WWE will issue no refund or compensation for delays, including, without limitation, travel rules/restrictions or quarantine requirements related to COVID-19, traffic conditions, vehicle malfunctions, or weather conditions, as these circumstances are bound to happen and are beyond the control of WWE. 

  1. FALSE INFORMATION/BEHAVIOR

WWE does not independently verify information provided by purchasers of Travel Packages and is not responsible for any false information.  False information will result in being denied entry into all Travel Package events and cancellation of hotel accommodations without compensation.  During any Travel Package event, if an individual engages in behavior that is threatening, illegal, dangerous, unsafe, or intended to harass, abuse or harm any other person, WWE reserves the right to remove such individual with no refund.  This includes any person who fails or refuses to comply with the Safety Requirements outlined in Section 6 or any other COVID-19 related directive, requirement, or protocol communicated by WWE in conjunction with any Travel Package event.

  1. NEW TRAVEL REQUIREMENTS

All air passengers coming to the United States, including U.S. citizens and fully vaccinated people are required to have a negative COVID-19 test result or documentation of recovery from COVID-19 before they board a flight to the United States.  Please check with the CDC website for up to date information.

  1. MASK REQUIREMENTS

Masks may be required at all Travel Package-related events and on planes, buses, trains, and other forms of public transportation traveling into, within, or out of the United States and in U.S. transportation hubs such as airports and stations. 

  1. ALL SALES ARE FINAL

There are no refunds, no changes to the purchased Travel Package, and no exchanges once the purchase has been confirmed; unless otherwise stated below. 

  1. POSITIVE COVID-19 TEST RESULTS

Package buyers will receive a refund, with the exception of any non-cancellable hotel expenses, if they test positive prior to hotel check-in and attendance at any Travel Package events.  Please email a written notice and a copy of your PCR test results to travel.packages@wwe.com.  This PCR test detects genetic material of the virus.

  1. DEPLOYMENT

Servicemembers will receive full refund on account of a deployment.  You must prove you entered active duty and will remain on active duty during the time of the Travel Package events.  Please email a written notice and a copy of your military orders to travel.packages@wwe.com, preferably with at least 30 days notice.

  1. MODIFICATIONS AND CANCELLATIONS

WWE reserves the right to modify or cancel the Travel Packages in any way it deems necessary or appropriate, including to address or comply with limitations or restrictions imposed by federal, state or local government orders, and other similar events related to COVID-19 that are outside the control of WWE.  WWE will notify the main traveler via email of such changes.  The main traveler will be responsible for providing this information to guests within his or her group.  If WWE modifies a portion of the Travel Package, the modification will be equal in value and refund will not be issued.  If WWE cancels an event or modifies a portion of the Travel Package, WWE will only provide refund to the extent that such refund is made available to WWE.  If WWE cancels a Travel Package in its entirety, WWE will issue a full refund.  If you are interested in purchasing a different Travel Package due to your original Travel Package being canceled in its entirety, WWE will issue a refund for the price difference (if less) between the two Travel Packages.  Your seat assignment, including section and row, will be assigned on a first-come, first-served basis in the order in which your original Travel Package was confirmed. 

  1. FURTHER INFORMATION

If you require further information pertaining to the Travel Packages, please visit SummerSlamTravel.com or send an email to travel.packages@wwe.com.

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