Technical FAQs 24/7 Online Subscriptions

*Note - Please disable your pop-up blockers in order to receive both the pop-up media player as well as the pop-up payment mechanism.

What is this product?

This product is an Internet video stream and is viewable only on your computer. It is not a VHS or DVD purchase or a download. You can pause, rewind or fast forward. You can also watch the video stream as many times as you want in the time period alloted based on your subscription package or individual match purchase.

Product Availability

This product is available for worldwide viewing. It is streamed in a bitrate of 300K and it targeted to broadband users.  This subscription service is not recommended for dial-up users.

System Requirements

  • Windows 98SE, ME, 2000, XP
  • Internet Explorer 5.0 or higher
  • Screen Size of 800x600 or more
  • Latest Version of Windows Media Player

Windows Media Player Instructions

Download the Latest Windows Media Player
You should have the latest version of Windows Media Player installed & it should be the default browser. Download the latest version of Windows Media Player.

Make Windows Media Player the Default
Make Windows Media player the default for WMV (Windows Media Video) and WMA (Windows Media Audio) files for IE and Netscape:

  1. Open up the WM Player.
  2. Click on Tools / Options.
  3. Click on the "File Types" tab.
  4. Check the first 3 top boxes for "Windows Media File (asf)", "Windows Media Audio file (wma)", and "Windows Media Video file (wmv)".
  5. Click "Apply" and then "Ok".

AOL 9.0 Users / Windows Media Player Instructions

Download the Latest Windows Media Player
You should have the latest version of Windows Media Player installed & it should be the default browser. Download the latest version of Windows Media Player.

Before clicking on the link to the live stream, do the following: Minimize your AOL browser and completely close out your AOL player. Open up Internet Explorer and go to Click on the link to live stream speed you want to watch. This should open your windows media player and acquire a license for the stream.

Purchases

When you click the watch, subscribers or buy buttons, you will see this screen which requires youj to sign-in or create a new regsitration:

  To Purchase A Single Match

Backlash - Randy Orton vs. Mick Foley
April 18, 2004   |   Approx. run time: 27 mins.
Randy Orton has made his living taking down some of the biggest legends in WWE history. After teaming up with Ric Flair and Batista to take down the reunited Rock ‘n’ Sock Connection at WrestleMania XX, Orton tried to kill the Hardcore Legend Mick Foley once and for all in a Hardcore Rules Match at Backlash 2004.
Subscribers
$1.49
  • Click the "Buy" button. A pop-up registration/purchase window will appear.
  • Click the "Register" button and follow the registration/purchase process.
  • You will receive a welcome e-mail with your e-mail address and four digit PIN code when you complete the registration, and an order confirmation e-mail with your transaction ID number when you purchase.

To Purchase a Yearly or Monthly Subscription

         

  • Click on the Subscribe button. A registration page will appear. 
  • Click the "Register" button and follow the registration/purchase process.
  • You will need a credit card to purchase.  We accept, Visa, MasterCard, American Express and Discover.
  • You will receive a welcome e-mail with your e-mail address and four digit PIN code when you complete the registration, and an order confirmation e-mail with your transaction ID number when you purchase.

New users need to hit the "register" button, while existing users can enter the e-mail address that was used to register as well as the password. When you register, the system will acquire a license for you to view the content.

Once you are registered and have purchased the montly or yearly subscription, click the subscribers button next to the video and the video stream will begin. With monthly and yearly subscriptions, you will have a play list on the right side of the player to watch all of the matches for that collection.  Watch what you want, when you want, 24 hours a day, 7 days a week.

Media Player

 

Obtaining Licenses

The technology used to lock down the content is called DRM (Digital Rights Management).  In order to be able to view the video streams, you need to have a license.  Sometimes you will see the message "acquiring license" and this window will appear. When you hit the play button, your video will begin to stream to your computer.

Register License

License Delivered

 

Hit the "Play" button in order to view the video 

Problems With Viewing Video Streams

 

HOW TO MAKE WINDOWS MEDIA PLAYER THE DEFAULT MEDIA PLAYER

  1. Please open Windows Media Player (WMP).
  2. In the menu area at the top of the WMP window, click “Tools”
  3. If “Tools” is not visible, Right-click on the upper bar area on WMP and a Menu-list will appear.
  4. In the list that appears, choose “Options”
  5. In the window that opens, the “Player” tab will be the first tab displayed.
  6. Please select the “File Types” tab.
  7. Click “Select All”, located below and to the right of the list.
  8. Click “Apply”, located at the bottom of the “Options” window.
  9. Click “Apply” and then “OK” at the bottom of the “Options” Window.

  AOL
AOL's embedded version of Internet Explorer is not compatible with our service.  Before clicking on the link to play our webcast, please do the following:

  1. Minimize your AOL program.
  2. Open up Internet Explorer (it’s the blue "e" icon under the "Start" button or on your desktop)
  3. Navigate to our website and click on the link of the live stream speed you wish to view.

This should open your stand-alone Windows Media Player (not the AOL media player) and acquire a license for the stream.

"NETWORK 500" OR "CAN'T ACQUIRE LICENSE" ERRORS

This error occurs because your PC cannot retrieve a webcast license from our server.  This is most often caused by AOL, Firewalls, or a slow internet connection.

If you are running a third party firewall or Internet security program, please temporarily disable the protection and attempt to acquire the stream once more. You may re-initiate the protection program once the stream has begun to play.

If this error persists, after reviewing the above, please contact our Live Chat Support.

"MAXIMUM LICENSES" ERROR

When you purchase our webcasts, you are buying a single license to watch the webcast on only one computer ever.  Only click "Watch" from the one computer on which you plan to view the webcast.  You cannot move the license for the webcast once it is installed on the computer you first watch the webcast.  If you share your username and password, or login from another computer to try to view the webcast, you will lock out webcast access to all computers (including the original one).